Data that we collect
For making a purchase on ae.tejar.com, the customer is required to provide information that is eventually added to our records. This data aids in various activities e.g. processing of your order, keeping you updated on the delivery of your order, addressing any possible requests related to your claims in the future and providing you a personalized experience as our valued customer. The information typically required while placing an order includes customer’s title, name, email address, telephone number, residential address, gender, fax number, delivery address, payment details, bank account details and credit card details. Please note that Tejar.com UAE does not store or access your credit card information.
The data shared by you is also used for quality assurance purposes, identifying unlawful or fraudulent activity on our website, detecting site abuse, sending you useful information based on your usage pattern and collection of payments against orders placed by you. Payments made by customers are processed by Tejar.com UAE, a registered company holding a legal status.
It must be noted that there is normally a third party handling the process involving delivery of your orders. We may share certain information related to you such as your name, postal address and phone number with the third party so as to ship your items to you in an expeditious manner.
In addition to the above, we may share your information with authorized franchisers who may later sell you products on a direct or indirect basis.
Any information submitted by you on our website is assumed to be correct. You are strongly advised to refrain from sharing incorrect information. In case there is any change in your existing personal information e.g. your address, you are required to inform us as soon as possible so that your account is kept up-to-date.
Details of all previous, existing and pending orders in cart placed by a customer are stored in his/her account which can be viewed by logging in to the account. By accessing our website, you agree to maintain the confidentiality of your personal data and prevent any unauthorized access. Tejar.com UAE will not be responsible for unlawful use of your account details unless we are legally proven guilty of granting unauthorized access.
Until we receive a go-ahead from you, none of your personal information is shared with third parties. We only sell or rent your information if we have your categorical consent.
Please be reminded that we lay special emphasis on the safety and confidentiality of your private information and have state-of-the-art servers to ensure protection of customer data. These servers are located in Pakistan and are under constant surveillance for security purposes. Third parties frequently review, scrutinize and verify our privacy principals in order to guarantee you fool-proof security. If you have any apprehensions regarding data usage, transfer or protection, please stop using this website immediately.
Your private information is never rented or traded with other organizations unless you provide explicit consent. Having said that, in case of a legal-complaint request, we are bound to release your information to a third party.