Tejar.com UAE has a speedy and well-organized system in place for shipping and delivery of the items you order.
We dispatch items ordered by you after verifying your payment. An email is sent to you carrying the tracking ID of the order once it is dispatched. It normally takes 6-10 business days for orders to be delivered. In case your order is delayed, please contact one of our customer service representatives.
Orders worth more than AED 179 qualify for free shipping for delivery across the UAE. For orders less than that, a flat fee of AED 40 will be charged in addition to the value of your order.
Tejar.com UAE only delivers orders to locations with a proper address. Please ensure you state the correct delivery address at the time of check-out.
Orders can also be delivered to more than one address. This means that you can order several products at once for your relatives or friends.
A valid tracking ID is provided to you when your order is dispatched so that you can track your order anytime. If you are having difficulties tracking your order, please Contact us.
Based on where you are located, we opt for the most bankable courier service that securely delivers your orders in time. Orders are typically delivered within 1-2 days from dispatch.
1. Service Availability:
The courier service operates from Sunday to Thursday.
2. Fragile Items Delivery:
We are not responsible for items damaged or broken in transit of the courier service.
3. Signature on Delivery:
When delivering your order, the courier service requires you to sign and officially receive the order. Please ensure you or someone on your behalf is present at the address to sign for your order.
When multiple items constitute a single order, we try to deliver them all at the same time. Having said that, there are occasions when some items may be delivered ahead of others, as availability varies from product to product. There’s nothing to worry about if such a situation arises. We will deliver the remainder of the order as soon as it is ready for dispatch. You will be informed in advance if your order is likely to be delivered in parts.
Tejar.com UAE shall remain indemified against all legal claims in the event of any item ordered by you getting lost whlist being shipped by the designated courier company.
How will I know if my order is dispatched?
All customers are sent an email confirming dispatch along with a tracking number.
Why can’t I track my order?
Sometimes a tracking number may take 24 hours to reflect in the courier company’s records. We advise customers to start tracking the order a day after the tracking number has been issued to them.
Which courier service do you use?
We use Aramex for the delivery of all items.
What are the timings for order delivery?
Any time between 9:00 am to 6:00 pm from Sunday to Thursday. Kindly remain available at the delivery address to receive the order. In case you have to step out, please ensure a family member or a friend is available to receive the item on your behalf.