Policies in UAE

Price Disclaimer

The prices displayed on the website may change in case there is a revision in exchange rates or the manufacturer decides to change the price of a particular item. We reserve the right to refuse a delivery if the customer is unwilling to pay the updated price of a product.

• Price Alert:

  If you would like to receive updates on price revisions for your desired product, please activate the price alert feature appearing above the price on the product page.

Stock Disclaimer

Product availability is usually updated in real time at our end to ensure rationalized stock at all times. If the item you are looking for is out of stock, we normally propose an alternative.

• Stock Availability:

  In case the product you are looking for is out of stock, visit the product page and activate the product alert feature appearing above pricing. As soon as the product is back in stock, you will be the first one to know.

Special Order

In certain conditions where an item is not listed on Tejar.com UAE but is available on an international website, the customer can share with us the URL for the item and we can arrange its delivery to him/her. However, we reserve the right to decline the request if it does not fit our criteria.

Gift Option

Orders can be delivered without an invoice if you choose the “gift option’. This is mainly used when you are sending a present to a friend or a loved one. A special message can also be added to the gift during the check-out process.

Secure Orders

SSL, the industry’s standard protocol for encryption is used to keep your order information secure.

Warranty

On all the products sold on our website, a limited manufacturer’s warranty is applicable. In situations where products are returned as a result of a defect or damage, Tejar.com UAE claims warranty on the customer’s behalf and the warranty claim charges are borne by the customer.

• Limited Manufacturer’s Warranty:

  According to this warranty, the manufacturer is obliged to repair or replace your product free of charge (delivery charges MUST be paid by the customer) after you send it to us for inspection and our technical team confirms it is faulty.

  This warranty can be claimed only if the purchased item is found damaged or defective within the warranty period.

Tejar.com UAE will not be responsible for any consequential or incidental damage resulting from the usage of any item bought from our website. Our liability is limited to the monetary value of the product that the customer purchases.